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top link breakage

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cutter
Join Date: Feb 2000
Posts: 1307 The South Shore of Lake Ontario, New York
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2002-02-06          35344

Roger,

I am not saying that having to replace a top link mount and bolts on a new machine at a cost of around $85.00 is a budget breaker. What I am saying is that it should not have to be done after the fact, the machines should be built well enough before they are out the door. If that part is already available and customers are breaking the standard one well HEEELLLLOOOO! I could understand if they had a new design and then improved the product due to failure, but in this case the manufacturers have the H/D part, documented failures on the standard one yet do nothing to change.That is what irritates me. What about all the users out there that don't read tractor boards?? How do they find out about a part that is too lightly designed that could cause potential damage to their machines? But I guess I have too much common sense and it is ingrained in me to always do the best I can.

P.S. Dennis..I am on another machine and was sent a cookie. Tried to post a reply to this subject and was asked to enter a subject. Had to re-post to get through.


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Jason f
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2002-02-27          35921

Right, Right, Right. I said the same thing on another board. How much more could it cost Kubota to produce the HD Bracket Vs the STD one ? Not much I'm sure, probably less that a dollar. Why not put the HD on as standard practice, and brag about how overbuilt the tractor is. It's OK, I would spend the extra few bucks at purchase time to have the better mount!!! No, it is better to suffer through both the expensive warranty repairs and the bad will created by the breakage. Some times I just don't understand big business...... ....

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MarkS
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2002-02-27          35922

I have to agree totally, I'll never understand why manufactures cheap out to save a buck. It just irritates me and I avoid their products in the future. Maybe thats not the case with most people but I seldom will buy again from little annoyances like that. i.e. my CUB CADET 7232 with the junk 72" belly mower linkage. The rest of the tractor was great, but the continual problems with the linkage breaking led me to sell the tractor and buy a NH(and the dealer telling me everyone who had bought the same mower was regularly replacing the same parts, and CUB did nothing about it, not sure if CUB or WOODS made the linkage, I know it was a WOODS mower but most of their products have been great for me in the past) ....

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warren
Join Date: Feb 2002
Posts: 54 Iowa
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2002-02-27          35924

I vote for that.they should let customers know.
I had a sears lawn mower once it was a good one went to buy another one they cheapen it up by putting no wheels on mower deck and they ran the gas line rubber hose by the shifter i pointed that out and the salesman told me i could fix that so i never bought another sear mower again.Buy something new and they tell you that you can fix it.You would wear a hole in it.I have look at them latter they did add 2 wheels on the deck but not like a deere.
Thanks warren ....

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cutter
Join Date: Feb 2000
Posts: 1307 The South Shore of Lake Ontario, New York
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2002-02-27          35927

Right on guys! ....

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TomG
Join Date: Feb 2002
Posts: 5406 Upper Ottawa Valley
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2002-02-28          35937

Well, I don't know. Guess I will detract a bit from the consensus here. On one hand I understand the aggravation. I also knew a junior automotive engineer in the early 70's who quit after a year generally for the same reasons. Career success depends on getting designs accepted. He's problem was that marginally cheaper designs won over much better ones almost always. Of course he also would have been stuck in the lighting division for three years and he liked racing cars so not a lot of satisfaction there.

On the other hand, it's been common for light truck manufacturers to offer various heavy-duty options at greater costs for decades and I haven't heard many complaints about the practice. Not everybody needs extra duty or wants to pay for it.

Some manufacturer education on the limitations of their standard duty products would be nice though. The obscure information about duty-cycles definitely is an aggravation for me. Anyway, there are things to be said for both sides.
....

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Peters
Join Date: Feb 2002
Posts: 3034 Northern AL
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2002-02-28          35940

I thought it was GM's design philosophy to allow the customer to find the faults. Then fix them over time. Once the part was perfected after 5-10 years they place it in everything moving. They ignore the fact that by that time the part is dated and brag about the reliability.
One example the X car transaxel.
I find customers eat up the plastic flares and badge engineering. I guess this is the same public that made "Dukes of Hazzard" number one. ....

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